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Contact Alex Tsui
(650) 996-1523
Sunnyvale
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White Sierra is a small family-oriented sports apparel company, where people work hard but also like to have fun. We are located in a beautiful office park in Sunnyvale on the west side of 101.
The Order Administrator is an entry level analytical and customer-facing position. The right candidate will have the quantitative skills and attention to detail to track, analyze, and process large amounts of data, as well as interpersonal skills to interact effectively within the company and to provide world-class service to customers. The Orders Administrator is responsible for assisting in the administration and processing of new orders. You will become part of a team that works to help ensure the growth and success of the company. Although this is an entry level position, it offers the potential for growth within the company.
Duties
• Assist in managing the order cycle, including but not limited to confirming, reviewing, and processing new orders
• Monitor order status, communicating any issues/delays to customers/partners
• Update and record orders in multiple internal systems
• Update and record information amongst multiple internal systems
• Sending and receiving EDI transmissions via AS2 or other VAN network
• Creating and running various weekly sales order reports
• Allocating inventory for daily packing and shipping
• Converting cloud-based order entry into sales system orders
Requirements
• Extraordinary attention to detail within a fast paced environment
• Ability to learn new systems and processes quickly and adjust to process changes swiftly
• Display a highly professional, calm, polished demeanor
• Ability to be punctual, reliable, responsible and organized
• Excellent ability to handle multiple cross-departmental tasks at once
• Flexibility to handle the changing needs and environment of a fast moving company
• Proficient in Microsoft Office 360, Crystal Report, Excel based queries, Electronic Data Interchange(EDI)
• Experience in order processing, fulfillment or customer support, ideally within apparel company preferred
Education/Experience
• 2-3 years of professional experience in accounting, office administration, or similar roles
• Bachelor's degree preferred
• Mandarin/English speaking preferred

Please send resume to:
Alex Tsui, VP of Finance and Accounting
White Sierra / Amtai Imports
305 Soquel Way Sunnyvale, CA 94085

Or email to
alex.tsui@whitesierra.com
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